Cork
North Main Street. Cork.  021 4279595

CAREERS

CURRENT POSITONS AVAILABLE AT THE GATE CINEMAS:

GATE CINEMAS DUTY MANAGER: GATE MIDLETON

 

JOB DESCRIPTION

You will typically handle the security, customer service and management concerns of the organisation. A duty manager will oversee the maintenance and overall safety procedures of the premises.

You will report to and liaise with the senior managers of The Gate Cinemas who expect high standards of work performance and excellent customer service to be maintained at all times.

The job is full time, 39 hours per week approx.

Unsociable hours and weekend work (usually every second weekend)

 

Some of the tasks to be completed are as follows:

Ensuring employees are offering exceptional customer service 
Making sure customers are happy with the service and products 
Delegating duties 
Assisting colleagues and senior management
Helping to implement cinema policies
 including those in health & safety
Providing progress reports to senior management
Motivating employees
 & high quality staff training
Handling cash, end of day checking
Managing cinema cleanliness to high standards and organisation
 

Stock taking
Dealing with customer complaints and issues

Ensuring a high level of staff welfare practice is maintained

Completing wages & rosters

General office work and answering emails to a professional standard

Dealing with promotional events

Promoting The Gate Cinemas, its brand & its movieS

 

SKILLS REQUIRED:

Public relations 
Being adaptable & flexible
Professionalism & attention to detail
Must be courteous 
Conflict resolution 
Project management 
Supervision 
Leadership 
Problem solving 
Decision making 
Customer service skills
Excellent communication skills
Resilient & resourceful

The successful candidate will have worked in a supervisory / management role for at least 1 year leading a team of at least 5 people in an organisation relating to customer service.

You will have a proven track record of working on your own initiative and getting results from your team.

You must always be aiming to complete your work with the priority being the financial growth and success of The Gate Cinemas.

Salary is negotiable depending on experience. Other remuneration is offered throughout the year including free cinema entry.

 23 – 27 days holidays per year approx.

 

 

For all applications attach your CV to an email here: corkcinemas@eircom.net 

 

 

 

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